Welcome!
Back by popular demand, Calabrio Customer Connect is returning to Cairo on 22 October! After the incredible success of last year’s events, we’re thrilled to make this year’s gathering even more impactful. Join us for this highly anticipated, free in-person event designed for Calabrio users like you.
Why You Can’t Miss This:
- Hear what is coming up next in the Calabrio roadmap and a sneak peek at significant future developments
- Discuss challenges with Calabrio experts—bring your toughest questions!
- Real-life success stories from users revolutionizing their contact centers
- Product-specific learning tracks to help you get the most from your Calabrio solutions
- Expanded opportunities for networking, knowledge-sharing, and networking with your fellow Calabrio users.
Register Today!
Don’t miss this exclusive opportunity to connect with the Calabrio team and fellow users! Whether you're looking to improve productivity, increase employee engagement, or improve sales and service levels, this event is for you!
Space is limited—secure your place at the 2025 Customer Connect in Cairo.
Agenda
Time |
Session |
|---|---|
9:00 |
Arrival and registration |
9:30 |
Welcome |
9:45 |
Unified Intelligence: the powerful partnership of human brilliance and AI |
10:15 |
Break |
10:30 |
Customer panel |
11:15 |
Experience Exchange - group discussion favourite features and wish-list capabilities |
12:30 |
Lunch |
1:30 |
Calabrio ONE roadmap: Workforce Intelligence, Performance management and Conversation Intelligence |
2:15 |
Break |
2:30 |
New Feature demonstrations - WFM and Analytics |
3:15 |
Workshops and Ask the Expert sessions |
4:00 |
Calabrio Awards and quiz |
4:30 |
Networking and closing message |